Customer Care: +91-9243011081

Order Tracking FAQs

How do I place an order?

It's very easy to place an order on ShakeDeal's platform.

1. You search for the product for which you want to buy.
2. Choose options like direct check-out, tenders and negotiations especially designed for bulk buying
3. If tenders and negotiations options were used, compare the best quotes and decide which to go with.
4. Enter your shipping address
5. Choose your payment method and voila! you are done.

For any queries or assistance, you can always reach out to support@shakedeal.com or +91-9243011081

Does ShakeDeal sell the products?

All the products on the website are sold by the sellers who are registered and verified on our platform. ShakeDeal only provides the marketplace services to the customers and the suppliers.

How will I know if order is placed successfully?

Once you place an order, you will receive an order confirmation on email and SMS with the order details. Alternatively, you can also check the details in the order details page linked to your MY ACCOUNT.

Can I place bulk orders on ShakeDeal?

ShakeDeal is the one stop destination for all your bulk-orders. You can use our tools to get the best rates for all your orders. For more details call us at +91-9243011081 or email us at support@shakedeal.com.

How will my order get delivered?

ShakeDeal has tied up with many technology enabled logistic providers. The order will be delivered to your doorstep using our partners. The delivery might take 5-10 days depending on the order quantity and the serviceability area.

How can I track my order?

An SMS and an email with the shipment information will be sent to you as soon as you place an order. You can use the shipment information to track the order on the courier company's website to see the current status of the order. Please note tracking information may not be available for all carriers.

How quickly will my order get delivered?

Usually it takes less than 7 working days to get your order delivered, but for heavy items and orders in bulk, it might take a bit longer depending on the serviceability and the goods.